Most 4DPi issues can easily be solved by ensuring that you are using a kernel package that matches or is closest to the Raspberry Pi OS kernel version you have.

Please refer to the filename of the package for the kernel version it is compiled with.

If you can’t find a matching kernel package and the closest version produces some issues, please contact our support team.

We only provide 4DPi kernel packages for the Raspberry Pi boards. However, it should be possible to edit the source code and build the drivers for your target hardware. Note that it is up to the user to get this to work.

Optionally, you can also contact our support team if you are interested in a customized software solution.

We only provide 4DPi kernel packages for the official Raspberry Pi OS (previously Raspbian OS). However, it should be possible to build the drivers for your target operating system from the source code provided.

Note that it is up to the user to get this to work.

Optionally, you can also submit a ticket to our support team if you are interested in a customized software solution.

If the latest OS released uses the same kernel version as the latest kernel package, there is a good chance that they will still work fine together. However, if there are any issues observed, feel free to contact our technical support.

We try to keep up with a new kernel package for every Raspberry Pi OS release. However, if our customers haven’t considered updating to a newer OS version, our team tends to allocate our development resources to other products.

If you ever need a need a new kernel package, you can either:

• Build the kernel package from the source.
• Submit a ticket  to our technical support.

Our kernel packages include in their filename the kernel version of the Raspberry Pi OS used to build it. We recommend using the kernel package that matches the same kernel of your target OS version.