4D Insights

In light of COVID-19 disruptions, businesses globally are adapting to evolving norms, particularly witnessed in supply chains highly dependent on key manufacturing hubs like China and Europe. Manufacturers faced significant delays awaiting components. Notably, 4D Systems, an Australian tech manufacturer specializing in graphic solutions and embedded displays, ramped up operations to meet global demand, especially within the medical equipment sector. For instance, Portugal's CEiiA significantly contributed to the increased production of ventilators, utilizing 4D Systems’ advanced display module, gen4-uLCD-70DT, expediently creating a reliable medical invasive ventilator “Atena,” subsequently deployed across Portuguese medical facilities, embodying Australia's critical role in global medical technology supply amidst the ongoing pandemic.

The article elaborates on 4D Systems' enhanced customer service approach in response to evolving customer expectations, driven by a fast-paced business environment. Highlighted is a feedback-oriented service model aiding continuous product improvement, with an emphasis on mobile-driven self-service. The narrative underscores the significance of pre and post-purchase support in fostering long-term customer relationships, illustrating with user testimonials the practical benefits of 4D Systems' customer-centric strategy. Further, it reiterates the company's established global footing in intelligent display and graphics processing over 15 years, attributing its pride to dedicated customer service efforts.

4D Systems unveils the uLCD-90DT/DCT series, featuring a 9.0” Diablo16 Integrated Display Module to meet the rising demand for large displays. The module, part of the microLCD range, emphasizes intuitive integration and user-friendliness. With a resolution of 800 x 480 and RGB 65K colors, it offers a visually pleasing experience for a variety of projects. The display, available with either Resistive or Capacitive Touch, is powered by the Diablo16 Graphics Processor, supporting touch detection, microSD storage, GPIO, and communications. Ensuring compatibility with the Workshop4 IDE, this new series facilitates faster prototyping, heralding a blend of aesthetic and functional advancement in display solutions.